It seems like most software companies these days just try to sell you something and then wash their hands of you once you make a purchase. Believe it or not, however, there are CRE software companies that make sure they provide a thorough orientation/onboarding and ensure that you’re set up for success through the entirety of time you use the software.
Software is only one part of the entire lease management strategy, after all. At Quarem, our team of experts is here to help you every step of the way, even after initial partnership agreement. When you partner with Quarem for lease management, here’s what you can expect.
A Solid Plan
When you partner with Quarem for lease management, we start by developing a plan of action. You and your portfolio are unique; as such you need to tailor your CRE software solution to meet your needs and not a “one size fits all” approach. You want to get the most out of the software that you can. We create a plan with you based on aspects like:
- Geo unit filters
- Folder naming conventions
- Report types
- User access controls
- Critical date structure
After creating a plan, you’ll send in your lease to us. It doesn’t matter if they’re digital, on paper or in a spreadsheet, we’ll work with you to input and organize your data before we even have our first kickoff meeting. After that, we’ll move on to lease abstracting, software integration and third-party software integration. Even if you already have an existing database or system, we can connect with your critical information and provide technical and advisory services that facilitate the successful migration of data into the CRE software.
After sending in your leases and after they’re abstracted and organized, we’ll meet with you to give you full access to your user portal and to provide training. We provide both on-site and online training to all users. You’ll get the very best insights, tips, tricks and trends from our experts who are well versed in both the software and the CRE industry.
Ongoing Management and Support
Once you’re trained and set up, it’s all about using the tool properly moving forward. We provide ongoing management and support after your user portal/domain is organized and we are constantly evaluating our CRE software to identify improvements that make day-to-day tasks easier. Additionally, we can help you build, maintain and schedule your reports on the basis you need. Commercial real estate is all about making decisions and Quarem ensures you’re informed about them.
If you’re interested in lease management with Quarem, request a demo today.