Is Lease Administration Software a Replacement for Your Existing CRM Solution?

 October 25, 2017

By  Guy Gray

CRE owners, managers or other professionals know the impact and drain on resources that redundancy can have on a business. Multiple vendors, overlapping administrative positions and paying for services or software that perform duplicative tasks, all eat into your bottom line with unnecessary waste.

On the other hand, software solutions that provide customer relationship management, or CRM, services are vital to maintaining communication and good tenant relations. Being accessible and addressing your clients’ needs helps develop a stellar reputation in addition to allowing greater insight into business being conducted on your property which can reduce liability and help ward off problem tenants before they affect your portfolio profitability. What if we told you, however, that property management software, such as that offered by Quarem, could potentially replace your CRM vendor, performing these vital tasks and so much more. A reduction in redundancy plus added value through additional services? Yes, we’re happy to tell you more.

Client Contact and Outreach – Automated

Many property management solutions, including Quarem’s Access and Vantage platforms, provide integrated CRM capabilities alongside lease administration, project management, property maintenance and more. With Quarem, CRE professionals can manage contacts, send messages, look up critical communication history and more. In addition, property management software allows you to set up automated notices and alerts for follow up on critical tasks and dates. If a tenant was expecting an answer by a given day of the week, with Quarem you can rest assured you’ll meet the deadline even with a dozen other tasks on your mind

The Information You and Your Tenants Need – When You Need It

In addition to communication, property management solutions can also provide clients with access to critical information when they need it. Before, it required sifting through pages of documents in physical files and cabinets to provide details of leases, warranties, extension dates, riders and more.

This not only slowed response times down, it also required someone to be physically in the office space. In an increasingly technological world, being tied to a desk is a huge detriment, especially in a fast-paced CRE business. With property management software, these important documents are available at your fingertips, stored in the cloud for access when and where you or your customers may need them.

The Case for Quarem in Place of CRM

The benefits of using a single platform to handle these diverse tasks are numerous. Eliminating your CRM and opting for Quarem’s property management software solutions reduces your vendor and technology output, freeing up resources that could be allocated to business lead generation or other portfolio growth.

In addition, Quarem’s software allows for seamless client data aggregation. Inputting lease, tenant and property details in one module of the sophisticated property management solution allows the data to transfer across all other sectors and integrate with other business critical tools such as accounting or messaging software. Property management software eliminates redundancy not only in your bottom line, but also exponentially in time savings of inputting the same information repeatedly into various platforms.

Find Out More

If you’d like to find out just how one of Quarem’s property management software platforms can help your commercial real estate business call us today. Quarem will perform a comprehensive analysis of your individual portfolio needs and supply you with a no-cost quote and consultation. Quarem aims to be more than just a software company but also your partner in growing and helping make your CRE empire more efficient. Find out the benefits of partnering with Quarem for your technology needs, today.

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About the author 

Guy Gray

Guy Gray serves as Chief Operating Officer overseeing our technology and client services teams. He is responsible for guiding Quarem application development, networking and security, as well as new client implementations.

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